ReachHex (“us”, “we”, or “our”) operates the “www.reachhex.co.nz” website (the “Service”). This page informs you about our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have regarding that information. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used herein have the same meanings as in our “Terms of Use”, accessible at “www.reachhex.co.nz”.
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Definitions
In this Privacy Policy, references to:
– “ReachHex” mean the controller responsible for your personal data (collectively referred to as “ReachHex”, “we”, “us”, or “our”). “The Website” refers to “www.reachhex.co.nz” and any other website owned or operated by us.
Your Consent
We believe that the legal bases for using your data, as outlined in this Privacy Policy, are as follows:
1. Contractual Necessity: Our use of your personal information is necessary to fulfill our obligations under any agreement with you (e.g., to comply with the Terms of Use of our Site or to provide services to you).
2. Legal Obligations: Our use of your personal information is necessary to comply with legal requirements.
3. Legitimate Interests: Where neither of the above applies, we may use your personal information for our legitimate interests or the legitimate interests of others. These interests include:
– Running, developing, and growing our business.
– Operating our Site and providing our services.
– Building relationships with partners and academic institutions.
– Conducting research and statistical analysis.
– Promoting and developing our business.
– Internal administrative and auditing purposes.
We may also process your personal information for marketing purposes based on your consent, which you may withdraw at any time.
Information We Collect
When you register for an account or use our services, we may collect the following personal information:
– Name and Email Address: Required for account creation and communication.
– Transaction Details: Including payments for membership or services.
– Financial Information: Such as payment card details (processed securely via third-party payment processors like PayPal or Stripe).
– Technical Information: Including your IP address, device ID, browser type, version, time zone, and geolocation data.
– Optional Information: Such as your phone number for improved communication.
Use of Information
We use the information we collect for the following purposes:
– To provide and improve our services.
– To manage your account and register you for services.
– To prevent fraud, resolve disputes, and enforce our Terms of Service.
– To solicit feedback and improve our products and services.
– To customize your user experience.
If you wish to access, correct, or delete your data, please contact us at “reachhex@outlook.com or 02102644968”.
Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Cookies
Cookies are small files stored on your device that help us improve your experience on our Site. You can configure your browser to accept, reject, or notify you about cookies. Disabling cookies may limit your ability to use certain features of the Service.
We may allow third-party advertisers or service providers to set and access their cookies on your device. Their use of cookies is governed by their own privacy policies, not this one.
Web Beacons
Web beacons are small graphic images used to monitor user activity on our Site or in emails. They help us track how users navigate our Site and whether emails are opened or acted upon.
Disclosure of Personal Information
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
– To provide the services you’ve requested.
– To comply with legal obligations, such as responding to subpoenas or court orders.
– To protect our rights, property, or safety, or to investigate fraud or illegal activities.
– In the event of a merger, acquisition, or sale of assets, where we will notify you before your information is transferred.
We require all third parties to respect the security of your personal information and to process it only for specified purposes.
Confidentiality and Security
While we take reasonable measures to protect your personal information, no system is completely secure. We cannot guarantee the absolute security of your data and disclaim liability for any loss, theft, or inadvertent disclosure. In the event of a data breach, we will notify you promptly as required by law.
External Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
Payment
We use third-party payment processors to handle transactions securely. These processors do not have the right to use your personal information for their own purposes.
Credit Card Information Policy
To protect your payment card information, we adhere to the following policies:
– Payment card information is processed securely and stored only as necessary.
– Only authorized personnel have access to full payment card details.
– We do not tell to anyone to enter their Credit Card detail or any other Money related card information put on our website.
Your Rights
You have the right to:
– Request access to, correction, or deletion of your personal information.
– Object to the use of your data for marketing purposes.
– Request a copy of your data in a structured, machine-readable format.
– Restrict the processing of your data under certain conditions.
To exercise these rights, please contact us at “reachhex@outlook.com or 02102644968”.
No Information from Children Under 13
We do not knowingly collect or maintain personal information from individuals under 13 years of age. If we become aware of such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Please review this policy periodically to stay informed.
Contact Us
If you have any questions about this Privacy Policy, please contact us at “reachhex@outlook.com or 02102644968”.
Last Updated: 11-02-2025